Who We Are
AlertPRO is a home security and alarm monitoring company based in Whitby, Ontario. Our website address is alertpro.ca. When you contact us through our website, we collect information you provide in order to respond to your inquiry and provide our services.
Information We Collect
When you submit a quote request or contact form on our website, we collect:
- Your name
- Your email address
- Your phone number
- Your address or service area
- Any message or details you provide
We do not collect payment information through our website. We do not use cookies for tracking or advertising purposes.
How We Use Your Information
We use the information you provide solely to:
- Respond to your quote request or inquiry
- Schedule consultations or installations
- Follow up on service provided
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage
Quote request submissions are processed through Formspree and delivered to our team by email. We retain customer information only as long as necessary to provide our services or as required by applicable law.
Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To make a request, contact us at sales@alertpro.ca or call 289-277-3306.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AlertPRO
sales@alertpro.ca
289-277-3306